Terms of Service

Welcome to Evenza (“Platform”, “we”, “us”, or “our”). Evenza is an event management platform developed as a graduation project at Al-Quds University, Palestine. By accessing or using our platform at evenza.app, you agree to be bound by these Terms of Service.

If you do not agree with any part of these terms, you must not use the Platform. We reserve the right to update these terms at any time. Continued use after changes constitutes acceptance of the revised terms.

Throughout these Terms, the following definitions apply:

“User”

Any individual who creates an account on the Platform, whether as an attendee, organizer, or administrator.

“Organizer”

A User who creates, manages, and publishes events on the Platform.

“Attendee”

A User who registers for, purchases tickets to, or attends events listed on the Platform.

“Event”

Any gathering, workshop, conference, meetup, or activity listed on the Platform by an Organizer.

“Content”

All text, images, descriptions, feedback, reviews, and other materials submitted to the Platform.

You must be at least 18 years of age to create an account on Evenza. By registering, you represent that you are of legal age to form a binding contract in your jurisdiction.

Accounts are created and authenticated through Clerk, our identity provider. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or are inactive for an extended period. Organizer accounts require approval and may be subject to additional verification.

As an Organizer on Evenza, you agree to the following:

• Provide accurate and truthful information about your events, including dates, locations, pricing, and descriptions.
• Fulfill all commitments made to Attendees, including delivering the event as described.
• Comply with all applicable local laws and regulations in Palestine and any other jurisdiction where your event takes place.
• Respond to Attendee inquiries in a timely manner.
• Not use the Platform to promote illegal activities, hate speech, discrimination, or content that violates Palestinian law.

Evenza reserves the right to remove, unpublish, or cancel any event that violates these obligations without prior notice.

As an Attendee, you agree to:

• Provide accurate personal information during registration.
• Honor your event registrations and notify Organizers if you can no longer attend.
• Not transfer, resell, or duplicate tickets unless explicitly permitted by the Organizer.
• Submit honest and constructive feedback. Reviews that contain defamation, hate speech, or false claims may be removed.
• Respect the Organizer’s event rules and venue policies.

Evenza supports multiple payment methods including Stripe (credit/debit cards), bank transfers, cash payments, and Jawwal Pay. All online payments are processed securely through Stripe’s payment infrastructure.

Pricing. Event pricing is set by Organizers. Evenza does not control or guarantee the pricing of any event. All prices are displayed in the currency specified by the Organizer.

Refunds. Refund policies are determined by individual Organizers. If an Organizer cancels an event, Attendees who paid via Stripe will receive an automatic refund. For other payment methods, the Organizer is responsible for processing refunds directly.

Platform fees. Evenza is currently free to use as part of its graduation project phase. Future pricing changes will be communicated with at least 30 days advance notice.

You retain ownership of all Content you submit to the Platform. By submitting Content, you grant Evenza a non-exclusive, worldwide, royalty-free license to use, display, and distribute your Content solely for the purpose of operating and promoting the Platform.

You represent that you have the right to submit all Content and that your Content does not infringe on any third party’s intellectual property rights.

Evenza’s name, logo, design system, and platform code are the intellectual property of the Evenza project team and may not be reproduced without permission.

We collect personal information necessary to operate the Platform, including your name, email address, phone number, and payment details. Authentication data is managed by Clerk and is subject to their privacy policy.

We do not sell your personal data to third parties. Data is stored securely on PostgreSQL databases and is accessible only to authorized administrators. Organizers can access Attendee data (name, email, registration status) for their own events only.

You have the right to request access to, correction of, or deletion of your personal data by contacting us at support@evenza.app.

Evenza employs a moderation system for user-generated content including event listings and feedback reviews. All feedback is subject to admin approval before being publicly visible.

We reserve the right to, without prior notice:

• Remove or edit Content that violates these terms.
• Suspend or terminate User accounts.
• Cancel or unpublish events that are misleading, fraudulent, or illegal.
• Restrict access to certain features of the Platform.

All moderation actions are logged in our audit system for transparency and accountability.

Evenza is provided “as is” and “as available.” We make no warranties, express or implied, regarding the Platform’s reliability, accuracy, or fitness for a particular purpose.

Evenza acts as a platform connecting Organizers and Attendees. We are not responsible for the quality, safety, legality, or any other aspect of the events listed. The relationship between Organizer and Attendee is solely between those parties.

To the fullest extent permitted by law, Evenza shall not be liable for any indirect, incidental, special, or consequential damages arising from use of the Platform.

These Terms shall be governed by and construed in accordance with the laws applicable in Palestine. Any disputes arising from these terms or use of the Platform shall be resolved through good-faith negotiation first, and if necessary, through the competent courts in Palestine.

For questions, concerns, or requests regarding these Terms of Service, please contact us: